At GeniusShine | Apana Store, we strive to ensure that your orders are delivered promptly and securely. Please read our shipping policy below.
1. Shipping Coverage
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We ship across India to all major cities and towns.
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International shipping is not available at this time.
2. Processing Time
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Orders are processed within 1-3 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
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Metro Cities: 3-5 business days
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Other Locations: 5-10 business days
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Delivery times may vary based on location, courier delays, or unforeseen circumstances.
4. Shipping Charges
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Free shipping on all prepaid orders above a certain amount (if applicable).
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Standard shipping charges may apply based on weight, location, and order value.
5. Order Tracking
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Once your order is shipped, you will receive a tracking link via email or SMS.
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You can track your order on the courier partner's website.
6. Undelivered & Lost Packages
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If a package is lost in transit, we will assist in tracking and arranging a replacement or refund.
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If a delivery attempt fails due to incorrect address or unavailability, re-delivery charges may apply.
7. Delays & Exceptions
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Delays due to natural disasters, strikes, or courier issues are beyond our control.
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Some remote areas may have extended delivery times or limited courier services.
8. Contact Us
For any shipping-related queries, please reach out to us:
📧 Email: amazonvendor8@gmail.com
📞 Phone: +91 96895 20785
🌐 Website: http://geniusshine.com
