At GeniusShine | Apana Store, we value customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
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Items can be returned within 7 days of delivery.
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The product must be unused, in its original packaging, and in resalable condition.
2. Return Process
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To initiate a return, contact us at amazonvendor8@gmail.com with your order details and reason for return.
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Once approved, we will provide instructions for return shipping.
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The customer is responsible for return shipping costs unless the product is defective or incorrect.
3. Refund Policy
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Once we receive and inspect the returned item, a refund will be processed within 7-10 business days. and the same amount will get credited to your original payment source method within 10 working days.
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Refunds will be issued to the original payment method.
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Shipping fees are non-refundable unless the return is due to our error.
4. Non-Refundable Items
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Used, damaged, or incomplete items.
5. Contact Us
For any return or refund inquiries, please reach out to us:
📧 Email: amazonvendor8@gmail.com
📞 Phone: +91 96895 20785
🌐 Website: http://geniusshine.com
