Return & Refund Policy

At GeniusShine | Apana Store, we value customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

  • Items can be returned within 7 days of delivery.

  • The product must be unused, in its original packaging, and in resalable condition.

2. Return Process

  • To initiate a return, contact us at amazonvendor8@gmail.com with your order details and reason for return.

  • Once approved, we will provide instructions for return shipping.

  • The customer is responsible for return shipping costs unless the product is defective or incorrect.

3. Refund Policy

  • Once we receive and inspect the returned item, a refund will be processed within 7-10 business days. and the same amount will get credited to your original payment source method within 10 working days.

  • Refunds will be issued to the original payment method.

  • Shipping fees are non-refundable unless the return is due to our error.

4. Non-Refundable Items

  • Used, damaged, or incomplete items.

5. Contact Us

For any return or refund inquiries, please reach out to us:

πŸ“§ Email: amazonvendor8@gmail.com
πŸ“ž Phone: +91 96895 20785
🌐 Website: http://geniusshine.com